Privacy Policy

Last updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, password)
  • Payment information (processed securely through Stripe)
  • Audio files you upload for processing
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Process your audio files
  • Process payments and manage subscriptions
  • Send you technical notices and support messages
  • Improve our AI models and service quality

3. Data Storage and Security

Your audio files are processed in real-time and are not permanently stored on our servers. We use industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL/TLS protocols.

4. Data Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

  • With your consent
  • To comply with legal obligations
  • With service providers who assist in our operations
  • To protect the rights and safety of StemsAI and our users

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]